Frequently Asked Questions

Here’s where we answer some of the most common questions.
If your questions isn’t answered below, please feel free to contact us.
Don’t forget to check out our Blog and read our helpful articles.

Artwork & Files

What type of files can I submit to CoriGraphics?

We recommend .pdf files for each project.
In addition to .pdf files we also accept .jpg & .tiff files. You can upload .ai.eps and .psd files but these files need to be reviewed manually and all fonts need to be outlined. Making sure fonts are outlined will be easier to handle and will likely speed up your turn-around time.
Before uploading Photoshop .psd files, please flatten your files and save as a .tiff or .jpg.
If you ever need assistance in converting your files, please do not hesitate to ask.

What color mode should my files be in?

If you send CoriGraphics an RGB file, there is a possibility the colors may shift when printing and you may not be satisfied with your job. For this reason, we prefer you send files in CMYK or Pantone (if spot color).

Our Blog contains helpful information on this topic:

What resolution should my files be?

If you are sending us a raster file (.jpg or .tiff) created in a program such as Photoshop we recommend a 300DPI resolution. When working with vector files that do not have a resolution, such as files created in Illustrator or InDesign, this doesn’t apply. However, please be sure to make the color type CMYK to avoid color discrepancies.

How should my bleed and crop marks be set up?

The majority of our standard print products require a bleed of 0.125″ on all sides.
Bleeds extend further than the cut line to ensure that you do not get a white edge when we cut your cards. For the majority of our products we recommend a bleed of .125″ on each side. Large format products such as banners and H-stake signs do not require any bleed.

 

Using one of our templates can help you visualize this. Please keep all text and anything you do not want cut at least .125″ (1/16″) away from the cut line.

 

When sending an .eps make sure you include crop marks so we can ensure that the job is cut correctly.

 

Check out this helpful article in our blog: Crops & Bleeds: Why are they important?

Does CoriGraphics accept borders on jobs?

Yes, but we ask you are careful to not be too close to the cutline or there’s a chance it could be cut slightly off-center.

 

We often cut many sheets at a time, so we advise to watch your borders to avoid an unwanted mistake. Bleeds and “safe areas” exist to ensure that any vital artwork or text is not trimmed away during the cutting process.

 

Our cutting tolerance is 1/16″, meaning that each piece may shift up to 1/16″ in any direction during cutting.

 

If you are uncertain about your files or design and have any questions regarding borders or shifts, please do not hesitate to contact us.

How should my files be set up for proper rotation?

When creating a double sided print product it is important you understand how we print those to assure your files are designed properly. When you flip your business card, flyer, postcard, etc. from right to left (like you would a book) the artwork and text will be right side up. We print all files “heads up” to assure the proper rotation.

 

Whatever is the top of your artwork will be at the top of each side when flipped left and right; this is what we mean by “heads up”. We do look over each file to inspect for any possible discrepancies, but please be aware of how we do this. If you have any concerns, please feel free to reach out to us.

How can I avoid transparency issues?

If possible, avoid using transparencies in your vector software, such as Illustrator and InDesign. These can be a bit tricky and cause artwork to disappear when printed. When using Photoshop or another program where the layers are flattened, this isn’t typically a problem.

Should I send a proof or sample of my file?

When you send us your artwork, we ask that it is your print ready file. If you do have questions about your file we are happy to provide the answers you need prior to placing your order.

How do I correctly export my .pdf?

When exporting from any program such as Illustrator or InDesign, the following settings can make sure your .pdf export properly.

 

EXPORT SETTINGS FOR .PDF FILES

 

Adobe .pdf Preset is set to: Press Quality
Compatibility is set to: Acrobat 4 (PDF 1.3)
Compress Text and Line Art is set to: Off

What is “Rich Black” and how can I get it?

Rich black ink is a mixture of a solid 100% K black and CMY ink values, resulting in a darker tone than black ink alone. Simply using 100% K, may not give you the dark rich black you desire.

 

We recommend using the value of C=60, M=40, Y=40, K=100 for UV Coated and Silk Laminated products. If you prefer a matte or dull uncoated product, we suggest the value of C=40, M=40, Y=20, K=100. This should give you the deep black color you are looking for.

What causes banding and what is it?

Some programs such as Corel or InDesign can cause banding when exported if you’ve done a gradient of color in a small area; especially when going from very dark to very light. Make sure your gradient has the room in needs to make a smooth transition.

 

What is the difference between CMYK and Pantone Spot color? Why does it affect me?

 

CMYK is the process of layering 4 different colors to make one new color. This is typically the color mode a lot of people design in. Pantone Color was created to give a standardized color system and consists of each individual color being produced by one very specific ink.

 

It is very important that you design your file in Pantone if you plan on spot color printing. Simply converting to CMYK will not always give you the results you are looking for because there can be minor to major shifts in the desired color palette. If you need more information on how to design using Pantone specific colors we suggest the following tutorials.

 

What are print specifications on how to set up artwork before submission?

We try our best to give you guidelines and as much detailed information about printing without bogging you down with a ton of jargon. If you have any trouble understanding any of this information, please don’t hesitate to reach out to us.

 

You’ll find a lot of helpful information on how to set up files in our Artwork & Files section of our FAQs. If you have trouble understanding any of these you can also refer to our Templates & Glossary pages.

 

Here are some quick notes about our specifications:

 

File Type: We recommend single page PDF files for each file, unless it is a multipage document such as a manual or booklet. We also accept JPEG, TIFF, AI, EPS and PSD files, however be sure to outline any fonts and flatten layers if using the last three file types.

 

Color: We print in CMYK or Pantone color processes (not RGB). In some cases, we can convert colors for you but understand your print may look different than you expect and we cannot be held responsible for these color shifts.

 

Resolution: If you providing a raster image (.jpg or .tiff) designed in a program such as Photoshop we recommend a resolution of at least 300DPI. For even better results you could increase that to 400DPI. Even though vector images don’t have a resolution be sure they have been designed in the correct resolution and color type (CMYK) if you are placing images within these files.

 

As always, we are here to assist you.

File Inspection

We always review the files we receive and will notify you if there are any discrepancies or changes that need to be made on your part. WE DO NOT proof projects for any typos, misspelled words, grammar, etc. CoriGraphics will not be held responsible if they are found after printing is complete.

Website

What if I have a project that isn’t listed under your products?

CoriGraphics has specialized in specialty almost since the beginning. A large percentage of what we produce is specialty created for different businesses near and far. If you have a specific project you’re working on, don’t hesitate to have us quote your project. We will return to you a quote by the end of the next business day, however usually get back by the end of that day (if before 12:00pm EST).

What if I have a problem with my printed job?

While we do make every effort to assure your project is delivered to you in the best possible quality and turnaround, sometimes thing do happen and don’t meet a clients’ expectation. Rest assured we will do everything in our ability to make it right.

 

Feel free to contact us in either by email or by phone and we will do our best to make it a great day!

What browsers work best with your website?

We have designed our website using the most current Chrome browser. Other browsers may work fine, but we recommend Chrome. Although we have worked hard to give you a great user experience across all platforms, viewing on a computer will assure you of this; smartphones and tablets can create sometimes less than stellar effects.

Does CoriGraphics provide templates to help me with my artwork?

We provide you with Templates throughout our website and on each product page. All of our templates are available at no charge and free to use and download as many times as needed. EPS templates are available for those using Adobe Illustrator and JPG templates are available to use in other programs such as Photoshop.

Product Information

Paper Weights and Types

Our Papers:
CoriGraphics offers a variety of paper stock and thicknesses. Here is a list of our most popular stocks in order from thickest to thinnest:

  • 18PT Board, C1S
  • 15PT Board, C1S
  • 100lb Uncoated Cover Stock (white)
  • 100lb Gloss Cover
  • 100lb Gloss Book (Text)
  • 100lb Dull Book
  • 80lb Gloss Book
  • 70lb Premium Opaque Text

Paper will be noted as follows:
Uncoated – uncoated both sides
C1S – Coated on one side, uncoated on the other
C2S – Coated 2 sides

If you are unsure of which paper to select for your project we would be happy to help you decide and choose the best for your project. You can contact us by phone or email for more information.

Understanding Paper Types and Weights

Paper varies in thickness and types. The following guidelines and practices are followed by all paper manufactures in the US as a way of helping consumers compare.

Basis Weight:
The basis weight of paper is the density of paper expressed in terms of the mass of a ream of given dimensions and a sheet count. In the US system, the weight is specified in pounds and the sheet count of a paper ream is usually 500 sheets. However, the mass specified is not the mass of the retail ream of paper. Instead, it is the mass of the uncut “basis ream” in which the sheets have some larger size. Often, this is a size used during the manufacturing process before the paper was cut to the dimensions in which it is sold. So, to compute the mass per area, one must know:

  • The mass or weight of the basis ream
  • The number of sheets in that ream, and
  • The dimensions of an “uncut” sheet in that ream.

Paper Type:
There are a variety of familiar paper types such as Bond, Text (or Book), Cover, Board, newsprint, etc. Each of these types of paper have a different basis ream or dimension.

Bond, writing, ledger: 17 x 22 500 sheets
Book, Text, Offset: 25 x 38 500 sheets
Cover: 20 x 26 500 sheets
Newsprint: 24 x 36 500 sheets
Board: 12 x 12 1000 sheets (1,000 sq ft per ream)

Examples:
80lb text paper is always lighter and thinner than 100 pound text paper, no matter what its cut size.

100lb text paper is lighter and and thinner than 100 pound cover paper. While both papers are referred to as 100lb, the uncut basis ream dimension is different. The basis dimension of text paper is 25” x 38”, where the basis dimension for cover paper is only 20” x 26”.  Therefore the Cover stock paper is more dense and thicker than the text weight paper.

Coated vs. Uncoated Paper Stock:
Blank press sheets arrive from the mill either coated or uncoated prior to being printed on our presses. This coating is different than the various coatings that we apply after printing (UV, AQ, Satin, etc). Coated paper provides a surface for the ink to rest on which results in a more vibrant color. Uncoated paper allows the ink to absorb into the paper resulting in softer more muted colors. If you use Pantone® swatch books you will notice that they provide separate books for coated and uncoated paper to show how the same color will appear on the different types of paper.

Paper will be noted as follows:
Uncoated – uncoated both sides
C1S – Coated on one side, uncoated on the other
C2S – Coated 2 sides

Folding Options

Templates

Vinyl Banners

Templates are in .eps and .jpg

DIMENSIONS: These templates are created for our standard sizes available for purchase through www.CoriGraphics.com. (If ordering a Custom Size, see note below.) Each template includes the bleed allowance; be sure to follow the directions to insure nothing gets cut off in the trimming process and your end product is exactly the way you’d like it.

BLEED: If you want the artwork (color, image, or text) to extend to the edge of the banner, please be sure to extend your artwork all the way to the edge of the file. Keep all artwork you DO NOT want cut off within .25″ from all edges.

NOTE ON CUSTOM: If ordering a custom size, please create your file to the actual print size you desire without the bleed and add .125″ bleed within the document settings when exporting as a PDF.

SAVING FILE: Save your file as a one-page PDF for best results. If you have any questions, please contact us for further support.

Yard Signs

Templates are in .eps and .jpg

DIMENSIONS: These templates are created for our standard sizes available for purchase through www.CoriGraphics.com. (If ordering a Custom Size, see note below.) Each template includes the bleed allowance; be sure to follow the directions to insure nothing gets cut off in the trimming process and your end product is exactly the way you’d like it.

BLEED: If you want the artwork (color, image, or text) to extend to the edge of the banner, please be sure to extend your artwork all the way to the edge of the file. Keep all artwork you DO NOT want cut off within .25″ from all edges.

NOTE ON CUSTOM: If ordering a custom size, please create your file to the actual print size you desire without the bleed and add .125″ bleed within the document settings when exporting as a PDF.

SAVING FILE: Save your file as a one-page PDF for best results. If you have any questions, please contact us for further support.